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WORLDWIDE DELIVERY / FREE SHIPPING FROM 150€ IN METROPOLITAN FRANCE AND 250€ IN THE EUROPEAN UNION

Terms of sale

FAUVETTE PARIS

Version as of 09.06.24


Preamble


The purpose of these General Terms and Conditions of Sale (the "Terms") is to define

the conditions under which FAUVETTE PARIS ("FAUVETTE" or "the Seller") provides to Customers (the "Customers" or "the Customer") who request it, via the website www.fauvette-paris.com (the "Site"), the products of the Seller (the "Products") for the purpose of placing an order (the "Order"). FAUVETTE PARIS refers to the company FAUVETTE PARIS, a SASU with a share capital of 1,000 €, registered with the RCS of Paris under number B 851 385 831, whose registered office is located at 73 Boulevard Soult 75012 Paris, which can be contacted by e-mail at contact@fauvette-paris.com.


These Conditions apply to the Order made by the Customer via the Site and apply without restriction or reservation to all sales concluded between FAUVETTE and Customers. All Customers acknowledge and accept that any placing of an Order implies unreserved acceptance of the following provisions and Conditions. The Customer acknowledges having accepted the Conditions prior to placing an order for a Product, the fact of placing an order implying full, immediate and unreserved acceptance by the Customer of the Conditions in effect.


FAUVETTE reserves the right to modify them at any time. The Conditions prevail over any other document issued by the Customer or any other general conditions of purchase. FAUVETTE reserves the right to derogate from certain clauses herein or to establish general conditions of sale for specific categories of Customers.


The information contained in FAUVETTE's catalogs, prospectuses and price lists is provided for information purposes only and may be revised at any time. FAUVETTE is entitled to make any changes it deems necessary.


For the purposes hereof, the Customer and FAUVETTE may be referred to individually as "the Party" and collectively as "the Parties".



Article 1 - Orders - Prices


Via the Site, the Seller offers leather goods for sale (the "Products"). Orders are placed via the website www.fauvette-paris.com.


Creating a personal account


In order to place an order for the Vendor's Products on the Site, the Customer is invited to create a Personal Account. To create a Personal Account, the Customer will be asked to provide the following information:


- Last name, first name ;

- E-mail address, and password chosen by the Customer;

- Postal address;

- Telephone number and e-mail address.


The Customer is invited to refer to the FAUVETTE PARIS Privacy Policy for information on how the Customer's personal data is processed.


The Customer is solely responsible for the security and confidentiality of its login information and must notify the Seller immediately in the event of loss or theft of its login information. FAUVETTE may not be held liable in the event of loss or theft of a Customer's login information resulting in fraudulent use of the Customer's Personal Account.


If the Customer wishes to modify its login information or suspects fraudulent use of its login information, it must immediately contact FAUVETTE's customer service department by sending a request using the contact form on the Site. www.fauvette-paris.com.


The Customer warrants that all information provided on its Personal Account is accurate, up-to-date and truthful. He/she also guarantees that he/she is a natural person of legal age, with the capacity to enter into a contract. The Customer is solely responsible for the accuracy of the information entered on his/her Personal Account. In this respect, he/she undertakes to update the information if necessary. The Vendor may not be held liable for any truncated, inaccurate or missing data that may have a direct or indirect impact on the execution of a sale (e.g.: delivery address not updated).


Basket creation


Customers must place the Products they wish to purchase in their shopping cart.

No minimum or maximum order is required by the Vendor. Certain Products may be customized if this is expressly indicated on the

Site. The Customer is expressly informed that Products that have been personalized cannot be the subject of any cancellation or refund of the order and do not give rise to the applicability of the Right of Withdrawal.


Customized products have longer delivery times than standard products, and the Customer is specifically informed of this.


Certain Products are subject to pre-order and are therefore not available in stock from the Seller. Waiting times for pre-ordered Products are between one and two months. The Customer will be informed of the return to stock of Products if he/she wishes to be so informed by registering for this purpose on the Vendor's information list.


Choice of delivery method


The Customer must then choose the method of delivery, in accordance with article 5. The Customer undertakes to provide the Vendor with any information likely to affect delivery (e.g. house difficult to access, hours of absence, etc.). The Customer undertakes to be present on the day of delivery or to have appointed a third party to receive the order.


Payment and discounts


The Customer must then pay the Price of the Products in his order, under the conditions of article 4.


Order validation


Before proceeding to payment, the Customer must accept the present Conditions by ticking the appropriate box. This validation implies acceptance of the present Conditions in their entirety. Any order placed by the Customer implies acceptance of the prices and descriptions of the Products purchased. The Customer must have the legal capacity to contract. Following payment, the Customer will receive an order summary and an invoice by e-mail. On receipt of payment, the sales contract is concluded between the Vendor and the Customer, and the Vendor makes a firm commitment to deliver the products.

For any questions relating to order tracking, the Customer should contact the Vendor's Customer Relations Centre directly.


Invoice and delivery note


Acknowledgement and acceptance of the order are confirmed by the dispatch of an electronic mail (the "Invoice"). The data recorded in FAUVETTE's computer system constitutes proof of all transactions concluded with the Customer.


Order Cancellation


Any modifications requested by the Customer will be taken into account, within the limits of FAUVETTE's possibilities, only under the following conditions. Any order may be modified by the Customer before it is shipped by the Seller. After this period, any order may only be the subject of an exchange of Products, with the exception of the applicability of the Right of Withdrawal for individual Customers (see article 7). For any exchange of Products, the Customer must pay the cost of returning and reshipping the Products.


In the event of a price difference between the old Product and the exchanged Product, the Customer will be either

or pay the difference in price.




Article 2 - Product information


2.1 Product description


The photographs accompanying the Products are provided for information purposes only, have no contractual value due to the difference in resolution between a photograph and the original colors of the Product, and do not engage the responsibility of the Vendor. Furthermore, the technical specifications of the Products may vary slightly without notice, depending on the Seller's production requirements or to take account of market developments.


All our products are original creations handcrafted in France. There may be slight manufacturing differences from one product to another, but they will always be faithful to the photographs proposed by the FAUVETTE PARIS website. The photographs in the catalog are as close as possible, but cannot guarantee a perfect similarity with the product offered, particularly with regard to the colors and textures of the leather, or the hot stamping, as leather is a natural material. Leather may have rough edges or slight defects, which make each creation unique and in no way a defective product.


Each offer is accompanied by a product sheet, with the following information:


- Product name ;

- Description and essential characteristics of the product;

- Product price;

- Stock availability.


2.2 Product rating


Each Product is rated by Customers. The Customer undertakes to respect the following rules when rating a Product:


- Only rate Products purchased via the Site;

- Remain polite, courteous and use moderate language in comments;

- Not to incite hatred or violence towards the Seller;

- Not to commit any act of unfair competition or make any misleading statements about the Product and/or the Seller.


In the event of a dispute concerning the sale of a Product, the Customer is invited to contact the Vendor's customer service department and not to use the "Opinions" area to settle the dispute. Any Customer failing to comply with these provisions may have their account deleted from the Site and any order subsequently refused.




Article 3 - Control of orders


The Vendor reserves the right to suspend all order processing and deliveries in the event of refusal to authorize payment by officially accredited payment organizations or in the event of non-payment of an order.


The Vendor also reserves the right to refuse delivery of any order from a customer who has not paid in full or in part for a previous order, or with whom a payment dispute is being processed.


In the event of refusal to process an order, and if the Customer has already paid the amount of the order, the Customer will be informed of the refusal.

the Customer will be informed of the refusal by e-mail and the Customer will be reimbursed for the sums paid within thirty (30) days of placing the order.

The Vendor also reserves the right to carry out checks on orders placed by Customers, in order to meet its obligations in terms of fraud prevention and money laundering. The Vendor may ask the Customer to provide any document attesting to the Customer's identity and address.


Should the Customer fail to respond or provide the requested documents, the Vendor reserves the right to cancel the order, and the Customer will be reimbursed for any sums paid within thirty (30) days of placing the order.



Article 4 - Price and payment terms


4.1 Price determination


Products are supplied at FAUVETTE's prices in effect on the day the order is placed. These prices are firm and non-revisable during their period of validity, as indicated by FAUVETTE.


These prices include VAT for individual Customers. They do not include shipping, taxes, customs duties and insurance, which are the responsibility of the Customer. Before placing a final order, the Customer must find out about any applicable taxes and customs duties in accordance with the rules in force in the country where the order is placed. FAUVETTE is not responsible for any such charges.


Special pricing conditions may be applied depending on the specific features requested by the Customer concerning, in particular, delivery terms and deadlines, or payment terms and conditions or personalization options.


4.2 Terms of payment


Orders are payable :

- In a single payment via STRIPE only;

- In instalments via the ALMA payment system, with a minimum order value of e150 and a maximum order value of e2000.Payment security is ensured by Alma and its service providers. All payments are protected by 3D Secure. Alma is a tele-payment manager and issues an electronic certificate as proof of the amount and date of the transaction, in accordance with the provisions of articles 1316 et seq. of the French Civil Code. Any termination of the GCS between the Seller and the customer will result in the termination of the GCU between Alma and the customer.



The aforementioned operators act as processors of the Customer's banking data, with FAUVETTE having no access thereto.


4.3 Payment Incidents


The Customer is informed that any delay in payment of all or part of an amount due on its due date

shall automatically result in the acceleration of all sums owed by the Customer and their immediate payment.


In addition, in the event of non-compliance with the above payment terms, FAUVETTE reserves the right to suspend access to the Site and the processing of any Order until invoices are settled.


These provisions apply without prejudice to any other judicial or extrajudicial actions that the Seller may be entitled to take against the Customer to obtain payment of its invoices.


4.4 Reservation of title


FAUVETTE reserves, until full payment of the price by the Customer, a right of ownership on the products sold, allowing it to repossess said products. Any deposit paid by the Customer will remain the property of FAUVETTE as a lump-sum compensation, without prejudice to any other actions that it may be entitled to take against the Customer as a result.


On the other hand, the risk of loss and deterioration will be transferred to the Customer upon delivery of the products ordered.


Article 5 - Delivery


Products purchased by the Customer will be delivered within the times indicated on the Site. It is understood that the delivery times provided by FAUVETTE do not constitute a strict deadline and FAUVETTE cannot be held liable to the Customer in the event of a delay in delivery not exceeding thirty (30) days. The order will be executed within 1 to 7 business days from the day following the day on which the Consumer placed the order, unless otherwise indicated on the Site (such as a longer manufacturing lead time notified on the Site or a pre-order). This time must be added to the delivery time.


5.1 Delivery methods


Deliveries are made in France, Corsica, DOM-TOM and the rest of the world. The customer is solely responsible for any applicable customs duties.


Delivery in Metropolitan France and Corsica


Delivery methods are as follows:


- Click and Collect in the FAUVETTE PARIS boutique, within 24 to 48 working hours after the order has been placed and provided that the product is in stock and that no personalization option has been requested, in which case the Seller will inform the Customer of the time required to collect the order. Customers can collect their order from Monday to Saturday between 11am and 7pm, after receiving confirmation of availability in store.

- Standard delivery: delivery is via COLISSIMO, between two and five working days after dispatch of the order;

- Express delivery: delivery within one to two working days of order dispatch;

- Courier: delivery within 24 hours of placing the order, and only for orders

place of delivery is within Paris INTRAMUROS and provided that no

no personalization option has been requested and the product is in stock.


Delivery to French overseas departments and territories and the rest of the world


- Standard delivery: delivery times range from one to three weeks, depending on the delivery zone;

- Express delivery: this is only available for certain zones, indicated by the Seller. Delivery takes 3 to 7 working days.


Delivery charges


Delivery charges are detailed as follows:



5.2 Provisions common to all delivery methods


Delivery times may be extended:


- During summer periods;

- On public holidays;


FAUVETTE cannot be held responsible in the event of delay or suspension of delivery attributable to the Customer, the Carrier or in the event of force majeure.


The Customer is required to verify the apparent condition of the products upon delivery. In the absence of reservations expressly made by the Customer upon delivery, the Products delivered by FAUVETTE will be deemed to conform in quantity and quality to the order. This verification is considered to have been carried out by the Customer once the Customer, or a third party authorized by the Customer for this purpose, has accepted the delivery.


The Customer will have a period of 24 hours from delivery and receipt of the products ordered to make such reservations in writing to FAUVETTE.


No claim will be validly accepted in the event of non-compliance with these formalities by the Customer. FAUVETTE will replace, as soon as possible and at its expense, the Products delivered whose lack of conformity has been duly proven by the Customer.


In the event of an indication by the Customer of non-receipt of the Product due to the carrier (e.g. lost package, delivery dispute, etc.), FAUVETTE will conduct an investigation with the carrier to ensure the actual loss or delivery of the order. This investigation may take up to 90 business days. In the event that the investigation reveals a defect on the part of the carrier, the Customer may, at his or her option, be re-delivered the Product of his or her order (subject to stock availability) without additional delivery charges or be reimbursed the amount of his or her order.



Article 6 - Transfer of ownership - Transfer of risks


6.1 Transfer of ownership


The transfer of ownership of the Products to the Customer will only take place after full payment of the price by the Customer, regardless of the delivery date of the Products.


6.2 Transfer of risk


The transfer of the risks of loss and deterioration to the Customer will take place at the same time as the transfer of ownership, i.e. as soon as payment for the Products ordered has been received on the day of delivery of the Products.



Article 7 - Right of withdrawal


In accordance with the provisions of article L. 221-18 of the French Consumer Code, the Customer acting as a consumer has a period of fourteen days in which to exercise his right of withdrawal from a contract concluded at a distance, without having to give reasons for his decision or bear any costs other than those provided for in articles L.221-23 to L.221-25.


In application of article L.221-28 of the French Consumer Code, products that have been personalized cannot give rise to the application of the Right of Withdrawal.

Should the right of withdrawal be applicable, the consumer has a period of fourteen (14) calendar days from receipt of the order to exercise his right of withdrawal, for any reason whatsoever, in order to obtain reimbursement of his order.


Each product sheet indicates which product(s) benefit(s) from the right of withdrawal exemptions. Returns must be made exclusively to the Vendor and in compliance with the following conditions:


- Product in its original packaging with all cards, tote-bag and any gifts. Product must be carefully packaged.

- Product undamaged. For any Product returned broken, dirty or damaged, FAUVETTE no

refund will be accepted;

- Unopened and unsealed Product;

- Unused and unworn product;

- Purchase invoice enclosed (or copy in case of partial return);

- Delivery note


Before making a return, the Customer must contact FAUVETTE via the "Return Request" form located at the bottom of the website page in order to obtain a return authorization.


The Customer will be responsible for return shipping costs, as well as any customs duties and taxes associated with the return of merchandise. All risks associated with the return of products are the responsibility of the Customer. Products must be returned to the following address: Fauvette Paris / Passage Doré, 6 rue du Château d'Eau 75010 Paris, France, as follows:


  • Either by its own means, choosing the carrier of its choice and the insurance it wishes to insure the package in case of loss, theft or damage. Please note that when returning goods outside the European Union, the customer must note on the customs declaration that the goods are being returned for reimbursement, subject to customs fees being charged on return to France.

  • Or by using the return slip proposed by FAUVETTE at the time of the return request. Note that the cost of a slip is 10 to 15 euros for France and Europe and 45 to 65 euros for the rest of the world. These costs will be deducted from the final refund or paid by link created by FAUVETTE via the site in the case of an exchange.


- The Customer will be reimbursed for the sums paid - excluding return costs - by transfer to his/her bank card, within thirty (30) days of receipt of his/her request to exercise his/her right of withdrawal.


Any return of merchandise due to a refusal of the package by the Customer for non-payment of taxes and customs fees upon delivery will also be at the Customer's expense. FAUVETTE will proceed with the reimbursement of the Products by deducting these return costs as well as the initial shipping costs.


The Customer is expressly informed that no reimbursement will be accepted by FAUVETTE if one or more of the return conditions indicated above are not respected.


To exercise its right of withdrawal, the Customer may use the model form below:

"For the attention of FAUVETTE PARIS,

73 Boulevard Soult 75012 Paris

I hereby notify you of my withdrawal from the contract for the sale of the following Products:

(List the products subject to the right of withdrawal).

The order was placed on : --/--/---- by Mr/Mrs (surname, first name), and delivered to the following address :

(address).

I would be grateful if you could confirm that my request will be processed and that I will be reimbursed for the amount of the returned Products.

Signature and date: ".

The right of withdrawal does not apply to professional customers.


Article 8 - Warranties


Description


The products delivered by FAUVETTE benefit from a contractual warranty for a period of one (1) year from the date of delivery, (date of departure determined by the collection of the goods) against any defect in material or construction provided that they are used in the rules of use for which they were designed. Our warranty does not apply to repairs or replacements resulting from normal wear and tear, lack of supervision or maintenance, or abnormal use.


The Customer therefore undertakes to follow the care instructions for each Product and to protect the leather and gold parts from water, damp and dust.


The exercise of our warranty is limited to the pure and simple exchange of the material recognized as defective after expert appraisal, to the exclusion of all other costs covering the non-conformity of the products to the order and any hidden defect, resulting from a defect in material, design or manufacture affecting the products delivered and rendering them unfit for use.


Exclusions


The warranty does not apply if the Products have been subjected to abnormal use, or have been used in conditions other than those for which they were manufactured, in particular in the event of non-compliance with the conditions prescribed in the maintenance manual. Nor does it apply in the event of deterioration or accident resulting from impact, dropping, negligence, lack of supervision or maintenance, or in the event of transformation of the Product.



Article 9 - Intellectual Property


FAUVETTE retains all industrial and intellectual property rights relating to the Products, photos and technical documentation, which may not be communicated or executed without its written authorization.



Article 10 - Resolution


In the event of a breach by one of the Parties of one of its essential obligations expressly provided for herein, the other Party may give notice of the breach. This notification, equivalent to formal notice, must refer to the present clause, specify the breach in question and be sent by registered letter with acknowledgement of receipt to the defaulting Party, indicating the fifteen (15) day deadline for the latter to comply with its obligations. Such notification shall be conclusively presumed to have been received on the date of first presentation of the aforementioned registered letter at the domicile or registered office of the Party concerned indicated herein.

In the event of non-performance on the part of the other Party and thirty (30) days after formal notice has remained without effect or without response on the part of the debtor of the obligation, the creditor of the unperformed obligation shall be entitled to terminate the Contract unilaterally, without prejudice to any damages and any other remedy available as a result of the loss suffered.


The termination hereof shall not release either Party from any past obligations it may still have to the other Party, including in particular the payment obligations hereunder, nor shall it remove any liability incurred by a Party prior to such termination. It is expressly agreed between the Parties that the debtor of an obligation to pay hereunder shall be validly put in default by the mere payability of the obligation, in accordance with the provisions of Article 1344 of the French Civil Code.



Article 11 - Force majeure


The Parties shall not be held liable if the non-performance or delay in the performance of

the performance of any of their obligations, if such delay or failure is due to the occurrence of an event beyond their control or a case of force majeure, which could not reasonably have been foreseen at the time the order was placed and the effects of which cannot be avoided by appropriate measures.


In the event of the occurrence of such an event of force majeure, the performance of the present Conditions will be suspended until the event of force majeure disappears, is extinguished or ceases. However, if the case of force majeure persists beyond a period of thirty (30) days, the Parties shall meet to discuss a possible modification of the order. The deadlines stipulated in the present Conditions will be automatically postponed according to the duration of the case of force majeure.



Article 12 - Personal Data


FAUVETTE's obligations with respect to the protection of the Customer's personal data are described in the "Protection of Personal Data" tab on the Site.



Article 13 - Disputes


13.1 Settlement of Disputes


These General Terms and Conditions and the operations arising therefrom are governed by French law.

The Parties undertake to seek an amicable solution to any dispute that may arise from the interpretation or execution of the present Terms and Conditions. To this end, the party wishing to invoke the amicable settlement procedure must notify the other party by registered letter with acknowledgement of receipt of its intention to invoke the said procedure, specifying the difficulties of application encountered or the breaches observed.

This amicable settlement procedure constitutes a compulsory prerequisite to the institution of legal proceedings between the Parties. Any legal action brought in breach of this clause will be declared inadmissible.

If the parties fail to reach an amicable settlement within thirty (30) calendar days of the first notification, each of them will regain full freedom of action. In the event of failure to reach an amicable settlement despite the efforts made, any dispute relating to

performance, interpretation, validity and resolution of the Conditions shall be submitted to the competent courts within the jurisdiction of the Court of Appeal of the Vendor's place of business.


13.2 Mediation for consumer customers


The European Commission has set up an online dispute resolution platform for the independent out-of-court settlement of online disputes between consumers and professionals in the European Union. This platform can be accessed at the following address: https://webgate.ec.europa.eu/odr/ . This procedure is free of charge. The Customer may, at his own expense, be assisted by the counsel of his choice.

The Customer is free to accept or refuse recourse to mediation and/or any solution proposed by the mediator.



Article 14 - Miscellaneous clauses


14.1 Applicable law, language of the Contract


These General Terms and Conditions and the transactions arising therefrom are governed by French law.

They are written in French. Should they be translated into one or more languages, only the French text will be deemed authentic in the event of a dispute.


14.2 Assignment of the Contract


The Contract is concluded intuitu personae, taking into account the person of the Customer. Accordingly, the Customer agrees not to assign or transfer, in whole or in part, for valuable consideration or free of charge, in any manner whatsoever, for any purpose whatsoever and to any person whatsoever - and in particular, in the form of assignment or lease management of its business, contribution to a company, merger or demerger, transfer of securities or change of control within the meaning of Article L. 233-3 of the French Commercial Code - the rights and obligations resulting therefrom without the express, prior and written consent of FAUVETTE.


14.3 Partial nullity - Modifications


If any provision of the Terms is held to be invalid or without object by reason of any applicable law or regulation, it shall be deemed unwritten and shall not entail the invalidity of the other provisions of the Terms and the Parties shall seek in good faith to replace it with valid equivalent provisions. In any event, the other stipulations shall remain in force.


14.4 No waiver


The failure of a Party to enforce any provision of the Agreement at any time or for any period shall not be deemed a waiver of such provision or any other provision. No waiver of any breach hereof shall be effective unless signed in writing by the Party concerned, and no waiver shall operate as a waiver of any other or subsequent breach.



Article 15 - Membership of an eco-organization / unique identification number

In accordance with the provisions of articles L541-10 to L541-10-17 of the French Environmental Code, Fauvette Paris informs the Customer that it has joined an eco-organization in order to fulfill its obligations. To this end, Fauvette Paris has a unique identification number (IDU) which certifies that it is registered with the following eco-organization and that it is up to date with its eco-contributions:

- IDU for the "household packaging" sector with the CITEO eco-organization: IDU 50007894. This IDU is valid for one (1) year and is renewed each year. The Customer may consult CITEO's missions and objectives directly via the following internet link: https ://www.citeo.com/.




We benefit from the support of the Ile-de-France Region under the "chèque numérique pour un commerce connecté" program.

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